Frequently Asked Questions

Q: What is the Login process ? To Log in, please enter your email address to verify your account. You’ll receive an email with a secure link—simply follow it to complete the process. It’s quick and easy, just like logging into your other online shopping accounts. We hope you enjoy your experience with Sheilla Naidoo Art.

Q: What makes an artwork “Premium”?
Premium artworks are my most expressive, personal, and technically intricate pieces. These works are often one-of-a-kind, developed over extended periods, and filled with deep artistic intention. They represent key milestones in my creative journey and are a reflection of my growth as an artist.

Q: How do I purchase a Premium artwork?
Premium works aren’t available through standard checkout. To begin the process, simply fill out the “Inquiry Form.” From there, we’ll start a conversation to ensure that each piece finds its perfect home. I believe every sale is personal, and I want to make sure that each collector truly connects with the work.

Q: Are payment plans or commissions available for Premium works?
Payment plans and custom commissions are considered on a case-by-case basis. If you're deeply connected to a piece, I welcome sincere inquiries and will do my best to accommodate your needs.

Q: Will these works be shown publicly or only privately?
While some Premium pieces may be shown in exhibitions or featured online, many are offered privately. As a Premium Buyer, you may also receive exclusive first access to select future works before they’re publicly released.

Q: Can I schedule a studio visit or private viewing?
Currently, I offer private virtual viewings, which I believe offer a meaningful way to connect with the artwork before making a decision. This may change in the future, so feel free to check in for any updates!

Q: Do you offer commissioning work?
Yes, I do accept commissions. If you’re interested in a custom piece, please reach out, and we’ll discuss your vision and how I can bring it to life.